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Testimonials
Dear Henrik: MY EXPERIENCE WITH HENRIK PLUMBING WAS FANTASTIC! FROM MY VERY FIRST CALL TO RICHARD IN THE OFFICE UNTIL THE END OF THE REPIPE JOB I WAS TREATED WITH COURTESY AND KINDNESS. WILLY WAS GREAT TO, SO WAS JERRY, JOSEPH, ALBERT AND THE REST OF THE GUYS. I WOULD MOST DEFINITELY RECOMMENED HENRIK PLUMBING TO ANYBODY! Sincerely,
STEVE BAKER
Dear Henrik: From the moment William Littlefield entered our home and throughout the re-piping project we knew without a doubt we were dealing with team of skilled craftsmen. Eddie and his crew workers tirelessly and did an excellent job. My husband is a retired building inspector; it was a rare occasion when he saw this high caliber of works. The patcher's restored the walls better than we imagined. We'll surely recommend your company to others who may find themselves in the predicament of needing to re-pipe their home. Thank You for a job well done! Sincerely,
Mr. & Mrs. Lolli
Dear Henrik: Looking for a plumber? Not just any plumber but the very best? I found a bunch of them and they all work for Henrik's plumbing and re-piping Company in Los Angeles. How do I know? I worked construction for 40 years, 7 years on the east coast and 33 years in the Los Angeles and Orange County basin. Being in my house for 51 years, I needed a good plumber, I saw their add in the Home Improvement Guide, when I read their ad, I said to myself "if this ad is telling the truth then my past experience in construction tells me these guys must do (a re-piping job equal to that which is done in new homes)" so I called them, made an appointment for their specialist to come to my house and give me an estimate. I liked what he said they would do and I believed him because I could tell he knew what he was talking about. I hired them, watched them work and knew they were doing a good job using American made high quality material. They were fast, efficient courteous and clean. You may save a dollar or two, if you get someone else to do your job, but you will never get a better job done than Henrik's Plumbering does! My heart goes out with a big Thank You for a job well done by the crew members from Henrik's Plumbing! Sincerely,
George Mckenzie
Dear Henrik: I had a slab foundation leak in my home, so I had a choice of having someone jack hammer my floor to find it, repair it and then repair the damage to my home (flooring, island, cabinets, etc.), or I could have my home repiped with copper pipes not foolishly encased in concrete beneath my home. I called Cole Services plumbing and the guy came and quoted $11,000 to repipe my home. He made sure to ask if I had someone give me an estimate first, I foolishly said he was the first plumber I ever spoke to. He saw me as a sucker. He wouldn't even give me a written estimate stating I would try to get a better deal elsewhere. I thought a slab foundation leak was no big deal, and told him I had a $1500 budget for the job. He told me he would charge me that amount simply to find the leak without repairs. I knew $11,000 was crazy, but he tried to assure me no one would do the work his company would do. Dealing with this large amount of money and time it's obvious I needed a second opinion and estimate. I called Henrik Plumbing after reading reviews at Yelp, and the person I talked to was kind and even gave me a ballpark estimate over the phone. He sent a plumber to my house to check it out. Unlike the plumber from Cole who didn't look at anything (simply stood in my kitchen and talked nonsense), the plumber from Hendrik Plumbing actually looked at everything including my bathrooms, kitchen and even the laundry connection in the non attached garage. He even threw in a free refrigerator connection, so I could actually have ice/water from my fridge. He advised that repiping the house was a better choice because simply repairing a slab foundation leak was like putting a bandage on what could be a lingering, serious wound. The plumber from Henrik Plumbing got right to the point and said this is the best price I can offer, and it was in the same ballpark as the person I spoke to over the phone estimated. I quickly signed the contract on the spot because I was told the whole job that included a total repipe of a two story, two bathroom home would be $5,500. This was "HALF" the price the con artist from Cole Plumbing gave me. Henrik sent a crew of men, and in one day they totally repiped my home putting pipes in places (above ground) that had never been before because the old pipes were in the slab foundation. The men knew what they were doing, worked hard and did an excellent job. Another crew came after the city inspection to do the patch up work, and did an excellent job repairing my walls and ceiling where all the new copper piper went. I had to paint over the patching myself (nothing that spending a few hours after buying paint from Home Depot couldn't remedy). Hendrik gave me a new shower head and valve/trim included in the price, and I even replaced my broke garbage disposal for $300. I'm so thankful I came across Henrik Plumbing. Their employees are prompt and professional, and know what they're doing. Having your whole home repiped is not an easy endeavor, but I'm glad I got Henrik to do it. I know my home has more value now, and I don't have to worry about spending hundreds of dollars in wasted water per month leaking or not having water at all because of a slab leak foundation. I was "GLAD" to pay after the work was done because I know I got a good value and excellent service. I highly recommend Henrik Plumbing because they truly know how to repipe a home Thank You
SK
Dear Henrik: Your crew arrived timely. Appears that the employees as a group worked well together. Workers knew their individual tasks and performed it well The job supervisor even walked me through and explained how each unit worked. Thanks again,
Joaquin Matar
Henrik Plumbing, A week ago you did a complete repiping of our home. The five plumbers who came were polite, very efficient, and did a marvelous job. I can't begin to tell you how happy we are with your company. Joseph came on friday and patched the holes perfectly. Sincerley,
Walter Elmer
Thank your for the hard work. Your crew is the most professional group I have ever worked with. Everything was cleaned up everyday & all work explained. I am very pleased and will recommend you to others. Thanks again,
Shirley Del Rosario
Dear Eddie and Henrik Plumbing Crew:
We write to you for the exceptional work you did re-piping our Alberta Avenue duplex this week. You provided well-considered solutions to every challenge and acted quickly to bring in additional materials as needed (such as a new water heater and bathroom sink). We especially appreciate how you minimized disruption and discomfort for our downstairs tenants who chose to remain on the property during the project. The way you organized the work with their schedule and concerns in mind helped us get through the week without too much drama. We sincerely appreciate your dedication, patience, and good cheer.
Warm Regards,
We are satisfied with your company's working group from the beginning to the end. The person who came to our home and gave us detailed explanation & price range is great. He is very polite, knowledgeable, detailed and was very professional. The group for re-piping job, you are also great. They are on-time, working hard, well trained, and very knowledgeable; they know what they're doing and they did very good, very impressive. We are satisfied and pleased for their devotion. The patch group were also great. Also the people in the working office are patient and polite. All in all, I will refer this company to all my friends.
James and Mona Lu
Dear Henrik:
The crew has been exceptionally good from start to finish. David, the estimator, was great and helpful with a particular difficult job. Vazrik listened to me when we walked through the job. He hooked up a kitchen faucet for me when the old one proved to be no good. They worked efficiently and quickly. I hope the patching crew is just as good as the re-piping crew.
Yours truly,
Dear Henrik:
Just wanted to thank you for the excellent job done by your re-piping team. They were professional but friendly. It was a pleasure having them in my house.
Yours truly,
Dear Henrik:
Just a note to express my appreciation of the excellent, professional job you all did, Willie the estimator, Eddie the lead worker, all the crew and the owner Henrik. My new water pipes and drain lines work great! Worth every penny!
Yours truly,
Dear Henrik:
From Start to Finish. Everyone did a great job!
Thank you,
Dear Henrik:
Thank you very much, we are very pleased with the work you did. We shall refer our friends and family to you. Good Price! Good Plumbing! Good Patching!
Yours truly,
Dear Henrik:
Thank you very much. You made a great job.
Yours truly,
Dear Henrik:
I will have to live with it for a while to notice anything wrong. But everything looks very very professioal and great craftsmanship. The crew worked almost nonstop. They were polite and nice. I even heard some singing which tells me they like their job. One usually gets good service if the workers are happy. I can't think of anything better unless it was free :-)
Great job!
Dear Henrik:
Thanks for a job well done. The crew were prompt, polite and professional. They are well trained and through. I am pleased with the Henrik Plumbing Company. I would recommend the company to anyone. Also, the inspector was impressed with the work.
Thanks again
Dear Henrik:
All workmen were very skilled, polite and professional. Showed up in time, finished on time, this includes all pipers and patchers. We are very pleased. No complaints! Henrik and its employees are a good company.
Linda & Gary Brasher.
Dear Henrik:
Your men worked hard and in a steady manner to achieve an excellent job piping and patching everything. Thank you very much for the good work. The Armenian Team is the best!!!
Erica and Fred Hossli
Dear Henrik:
I thought your advertising "our plumbers do not patch and our patchers do not plumb" was cute. However, they do patchers a disservice by calling them "patchers" -- they are artists. The two gentlemen who patched the holes in our house were perfectionists who took their time to do a superior job. They even made perfect patches in places that will never be seen - like the inside of cabinets. Enclosed you will find our check for a final payment on a job well done.
Kay and Gene Klatt
Dear Henrik:
Thank you to the crews who completed the re-pipe on our home August 20 - August 26, 2010. Both the plumbing and patching crews were professional, considerate and worked hard to prepare the areas so there was little mess after they left each day. They also worked diligently during the day and other than a brief break for lunch (which we thought wasn't a long enough break due to the heat) worked quickly and effeciently all day long. We appreciate the communcation and good work of all involved, and the opportunity to learn just a little Armenian - enough to stumble over - [Armenian phrase] - and then revert to the more commonly used 'merci.' Especially when getting to taste some Armenian pastries one of the crew shared with us! We also appreciated the efforts to accomodate our schedule. When we called, the scheduler wanted to begin work on a Tuesday, but we requested that they wait to start on Friday and requested Saturday work so that the project could be completed by so that we would have time to restore things to normal while on vacation through August 27. They also accomodated a 'change order' to add a gas line to our job and helped with our next door neighbors. They then requested a quote for a gas line to be installed in their home also. They had hoped that the price might be reasonable and that the work could be done in conjunction with the job at our home to minimize the cost to Henrik and the price for them. They received the price estimate but the work could not be done at the same time and the price did not fit within their budget at the time. We hope that Henrik Plumbing has the opportunity for future business inn our area and think that this may happen as the city inspector mentioned that he was impressed with the 'good work' of the plumbing crew and asked for a card, possibly for later work to be performed at his home. He also noted a couple of corrections (a copy is enclosed). After the final inspection we had a few concerns which we shared with your staff. She was patient and kind in listening and re-iterated the company's policy of wanting customers to be 100% satisfied. She scheduled a crew to come out, review our concerns, and make the minor corrections neccessary. In addition, she did not allow any additional partial payments. She asked that we hold off final payment (90% of the bill) until we were 100% satisfied. The crew came out later in the week and fully resolved all concerns. We respect and appreciate the quality of the work done by all crews. We rarely allow our phone number to be shared, but we would welcome any calls from potential customers to share our experience with them. With their guarantee on materials and workmanship, they won't need to return to our current home. However, if we ever move to a new home that needs plumbing, we would only make one phone call to Henrik to get the job done.
Jon and Ashley Vikander,
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Dear Gary, Jerry, Ani & Diane,
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Dear Henrik:
This is our second opportunity to compliment your excellent technicians and also your professional office staff when we needed work to be done at our home in Woodland Hills, California. In this instance, the technician involved was your plumbing supervisor, Mr. Hrayr Marukyan (we call him "Gere") who remedied leakage in our upper bathroom, doing so graciously and skillfully - so well, in fact, that we now consider Henrik Plumbing as our plumbing "friends." Please let Gere know how pleased we are. Also, we made several telephone calls to your organization and, in each instance, although she was quite busy, a lady in the office by the name of'Diane" put us at ease and made certain that our message to Gere was put through promptly and correctly. Your people are of the highest caliber, Mr. Sargsyan, and we appreciate it.